|
Fine Lines is a weekly newsletter at the intersection of commercial performance and human development - for founders and sales leaders of growth-stage B2B companies who have already tried the obvious fixes and are now asking better questions. Each Tuesday: one idea from real commercial experience and research, examined with enough rigour to be useful and enough honesty to sting slightly. The equation running underneath every edition: Capability × Ability = Performance. Most interventions address the Ability side. Fine Lines addresses the variable nobody is measuring. If you want frameworks and inspiration there are better newsletters. If you want your thinking challenged and, occasionally, your assumptions dismantled then you are in the right place.
Hi Reader Most founders & business leaders I meet believe two things about their own performance. The first is that working harder produces more output. The second is that when the output starts to drop, the answer is to work harder still. Neither belief is examined and both are the operating assumptions underneath most daily and weekly calendars. Both are wrong. Not partially wrong. They’re wrong in a specific way that turns effort into an active force against performance rather than a...
Hi Reader A few weeks ago I told a sports-tech start-up founder something he didn't want to hear about how he was showing up in his sales meetings. It was something specific enough that he couldn't easily deflect it; I'd mulled it over for a fortnight before saying anything. He listened & nodded in the right places. Asked one or two clarifying questions and thanked me for my honesty. All good, I thought. Then he went into his next prospect meeting and did exactly the same thing. I know...
Hi Reader Napoleon walked his camps at night. Not to inspect or plan; he walked to talk to the sentries. One story, possibly apocryphal, has him finding a sentry asleep at his post. A capital offence in any army before or since. Instead of court-martialling the man, Napoleon picked up the musket and stood the watch himself until the relief arrived. Whether that particular night happened as told, the practice around it is documented. He knew the names of veterans from campaigns years earlier....